cayan genius support number

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The Perfect Combination of Security & Convenience. Download this game from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows 10 Team (Surface Hub), HoloLens. Cayan Genius Handheld (USA) The Cayan Genius Handheld device is an Android-based mobile EMV card reader. Setting up payment processing with Cayan's Genius Handheld terminal ... Manually entering credit or debit card numbers is not supported. OUR OFFICES. MerchantWare Web services can be used with your own merchant service account, or you can use Cayan's own merchant services. Plug the 12V power adapter into a power socket. Cayan has a good reputation when it comes to customer support. Company URL: www.tsys.com . From the terminal's Genius by Cayan idle screen, enter 000 on the device's keypad. close Services and Compatibility Payment Gateway Company Name: Cayan Services that work with Spreedly: Cayan; Supported operations: Purchase, Authorize, Capture, Refund, Void, Verify Supported … Cayan offers 24/7 tech support and prominently displays its customer service number on its website. TSYS Chargeback Team. Phone Number (800)941-6557 Cayan streamlines the buying process by providing credit card payment acceptance solutions for small businesses. Completes the line item display for transactions completed outside of the Genius CED. They have their service telephone numbers clearly displayed on their website and also offer 2/7 technical support through email support and FAQ’s. For career enquiries, please visit our career’s page. Submit a request Sign in. No account setup or application fees 5. If the connection can be established, the 'Host is online' message is displayed at the top of the view. EFTLink connects directly to the terminal using a proprietary web services protocol. Today, with the reputation as the best “one-stop shop” for affordable payment processing solutions, Cayan is a true industry leader, setting the standard for price, service, ethics, and integrity. It also has live chat and email support and an array of support content including FAQs. Copyright Ⓒ 2002-2021 | Site Map | Portal | Privacy Policy | Terms and Conditions of Use | All Rights Reserved.Petrosoft LLC | 290 Bilmar Drive, Pittsburgh, PA 15205 | Phone: 412-306-0640 | Fax: 412-202-5487, If this is a support issue, please open up a ticket with this, Earn Credits of $250 or more with Petrosoft's Customer Bonus Program. Cayan’s flagship product is its cloud-based customer service platform called “Cayan Genius.” The company can provide payment processing for most business types and sizes. EMAIL. From the terminal's Genius by Cayan idle screen, enter 000 on the device's keypad. The Genius platform is a cloud-based payment processing platform that works on Internet connected mobile devices. Company address: 1 Federal Street . TSYS, previously Cayan, is a credit card processing company that integrates with StudioCloud. Enable Cayan and tap its Setup option. Go to File > Company > Cayan Configuration. Contact our customer support team for help. +1.888.845.9457 tel. Headquartered in Boston, the company has multiple offices in the United States and Belfast, Northern Ireland. 1.2 Solution Provider Contact Information Company name: Cayan LLC . The usual payments flow for the Genius terminal includes processing transactions where a tip is manually added after payment (for instance, in many table service environments). Client Support. Should only be used when payment is accepted outside of the Genius CED. Genius Support Team. Click OK to save and exit. 7. For … You can find the Cayan portal / hompage here. Extensive experience assisting e-commerce and other Internet-based merchants. Fax: (1) (857) 241-5429. If you need Cayan Genius Line Item Display API support, you can contact support directly at [email protected], or reach out to their Twitter account at @cayan. Cayan has been a leading reseller and expert provider of Authorize.Net deployments for over eight years. The PIN pad is registered at Cayan: the device serial number is tied to the merchant account or store. Can't find what you need? 1. Cayan's platforms include their Cayan® Unified Commerce Solution Suite™ and Genius® Platform - both are secure and scalable platforms that are fully configurable, tailored to a business's unique needs and easy to implement. Insert the 12V power adapter into the +12VDC port on the communications module. Confidentiality level - Public use Last Updated: Friday, October 23, 2020. The usual payments flow for the Genius terminal includes processing transactions where a tip is manually added after payment (for instance, in many table service environments). Interchange-plus pricing offered 4. Test the terminal's communication with Cayan's servers. You can find the Cayan portal / hompage here. Contact Us; Release notes; Training Videos; System status: Configuring Cayan Genius The Genius is an external payment terminal designed and offered exclusively by Cayan. Email: csprocessing@cayan.com. Please be advised that our support staff will be out the office from Tuesday, Dec. 22nd thru Sunday, Jan. 3rd to spend the holiday season with their families. Enter the password 9416557. Who do I call when I have a question about processing a credit card transaction with my POS and the Genius device? The Cayan Genius Line Item Display API requires HTTP Basic Auth authentication. General Sales. Click here for information on how to get a TSYS account. Since 1998, Cayan has offered guaranteed lowest prices on credit card equipment and merchant accounts, while providing industry-leading service to over 40,000 businesses throughout the nation. Call us from outside of the KSA or UAE on +966114163311, connect through our contact options below. Contact name: Contact Center Services : Contact phone number: (1) (888) 249-3220 . Test the terminal's communication with Cayan's servers. With a number of integration options, Cayan offers POS developers access to both NFC and EMV payments. For more information, contact us. See screenshots, read the latest customer reviews, and compare ratings for PICKa Genius. Locations. 7. Be sure to contact Cayan for a quote to see which is a better deal for you. Phone Number (800)941-6557 Cayan streamlines the buying process by providing credit card payment acceptance solutions for small businesses. Contact DDI Customer Care to purchase the TSYS Cayan integration. Confidentiality level - Public use Last Updated: Friday, October 23, 2020. Setting up payment processing with Cayan's Genius Handheld terminal ... Manually entering credit or debit card numbers is not supported. For account numbers starting with: 5436, 3930, 3230, 4139 +1.800.654.9256 tel customersupport@tsys.com For account numbers starting with: 8487, 8489, 3934 +1.800.228.2443 tel customerservice@tsys.com. Who do I call for support on the Genius device, and what are the support hours? It offers Cayan Genius®, a customer engagement platform to cater various types of payments. Click … Cayan's platforms include their Cayan® Unified Commerce Solution Suite™ and Genius® Platform - both are secure and scalable platforms that are fully configurable, tailored to a business's unique needs and easy to implement. Go to File > Company > Cayan Configuration. Cons "Overall, Cayan's support team has blown me away and not only do they fix the (my) problem, they teach me how to avoid it in the future." The Help Desk will be available during these times and you are welcome to submit a help request. Using the MerchantWare gateway with 3rd party merchant services . +1.888.249.3220 tel. Click OK to save and exit. In addition, you can send a request by email to your clients for an ePayment. With a number of integration options, Cayan offers POS developers access to both NFC and EMV payments. They have their service telephone numbers clearly displayed on their website and also offer 2/7 technical support through email support and FAQ’s. Cayan (formerly Merchant Warehouse) is a provider of payment technologies and merchant services, based in Boston, Massachusetts.The company enables payments in physical stores and mobile locations, as well as e-commerce. All brand names and logos are the property of their respective owners, are used for identification purposes only, and do not imply product endorsement or affiliation with Authorize.net. MerchantWare Web services can be used with your own merchant service account, or you can use Cayan's own merchant services. For more information, check out their API Documentation. Phone: (1) (888) 249-3220 Fax: (1) (857) 241 -5429 Opening hours: 24 hours a day, seven days a week . Sheerly Genius Inc has 5 total employees across all of its locations and generates $811,630 in sales (USD). Please contact Cayan Support by calling 888.249.3220; we are available 24/7/365. Phone: (1) (866) 637-5467 Fax: (1) (706) 644-5210 Opening hours: 08:00 – 17:00 EST, Monday to Friday . Developers also appreciate the strides Cayan has made to create a product that seamlessly integrates and processes transactions. Cayan has been a leading reseller and expert provider of Authorize.Net deployments for over eight years. Additionally, developers can take advantage of intense security and support. Clients vary in size from large-scale chains to small, one-location businesses. Genius Support Team. Follow the Genius Quick Start Guide included with your Verifone MX915 to set up the customer engagement device on your network. The ceiling luminaires on these pages are part of the GENIUS series of downlights: Luminaires with BEGA Hybrid Optics®. If you do not have this information, contact the Cayan support team. Cayan's Genius technology independently processes multiple card types and payment methods then passes encrypted information to Inform ERP to accept payment while delivering a seamless customer experience. The Genius platform is a cloud-based payment processing platform that works on Internet connected mobile devices. You will need the following information: You know the IP address of the PIN pad and the port number over which the PIN pad will communicate with the. From the Type drop-down menu, select Cayan Genius. You will need to contact Cayan in order to have them activate tipping on your device. The Genius platform offered by Cayan is not just built for business owners. Contact Cayan: 800-941-6557 or. Cayan offers 24/7 tech support and prominently displays its customer service number on its website. For account numbers starting with: 9305, 4765, 5185, 5353. ONSITE ECOMMERCE RESTAURANT RETAIL. 1. If you encounter any issues setting up the hardware, please contact Genius Terminal Support at 1.888.249.3220. The Cayan Genius Transaction Processing API … Click on EPSI to configure the ERPLY integrator with the proper IP address and port number: Fill in the IP address with the same IP address you got from the Cayan device on STEP 1 or STEP 2: Click on Save EPSI Configuration at the bottom, click on Test Connection to see if Windows POS is communicating with Cayan and click. Cayan ranks among the largest merchant acquirers in the United States. The Genius platform is a cloud-based payment processing platform that works on Internet connected mobile devices. No contracts, no annual or termination fees. It uses Wi-Fi to connect to your router. Read our knowledge base or contact our application scientists. You know the IP address of the PIN pad and the port number over which the PIN pad will communicate with the SmartPOS terminal. "I have not come across any problems with the software." If you're using MerchantWare Web services … Service Notification. Along with unbeatable prices and unparalleled service, Cayan offers fast and simple Authorize.Net account setup for merchant account customers. The Cayan Genius™ architecture includes the VeriFone MX-915 and MX-925 Point-of-Interaction devices, which have been assessed and approved to the PCI Pin Transaction Security (PTS) 3.0 standard. To configure TSYS Cayan . Developers also appreciate the strides Cayan has made to create a product that seamlessly integrates and processes transactions. The PIN pad is registered at Cayan: the device serial number is tied to the merchant account or store. Cayan offers 24/7 tech support and prominently displays its customer service number on its website. Company profile page for Cayan LLC including stock price, company news, press releases, executives, board members, and contact information Have a technical question? StudioCloud's integration with TSYS allows you to process a credit card and save it for a future transaction. 2. Only the protocol scheme (https vs. http) and port (8443 vs 8000) differ. Stay connected and up-to-date with Cayan World through our ever expanding network of social media and other interactive sites below. The Genius Handheld device can support multiple iPads. The company has representatives on a full time basis ready to address whatever problem you have. Have the serial number of at least one of your terminals on hand for … Enable tipping on the terminal. Genius Support Team. REGISTER. Technical Support Team. Copyright Ⓒ 2002-2021 | Site Map | Portal | Privacy Policy | Terms and Conditions of Use | All Rights Reserved.Petrosoft LLC | 290 Bilmar Drive, Pittsburgh, PA 15205 | Phone: 412-306-0640 | Fax: 412-202-5487 "When it breaks, it breaks hard. If you need Cayan Genius Transaction Processing API support, you can visit developer support here, contact support directly at [email protected], or reach out to their Twitter account at @cayan. For account numbers starting with: 5436, 3930, 3230, 4139. In most cases issues are dealt with in a timely and efficient manner. Please contact Cayan Support by calling 888.249.3220; we are available 24/7/365. The company has representatives on a full time basis ready to address whatever problem you have. This combination of lens and reflector takes advantage of both the lens and reflector technology. Click on EPSI to configure the ERPLY integrator with the proper IP address and port number: Fill in the IP address with the same IP address you got from the Cayan device on STEP 1 or STEP 2: Click on Save EPSI Configuration at the bottom , click on Test Connection to see if Windows POS is communicating with Cayan and click. Cayan was the first company to offer credit card processing equipment and merchant account services on the Internet. If you do not have this information, contact the Cayan support team. Who do I call when I have a question about processing a credit card transaction with my POS and the Genius device? D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like Sheerly Genius Inc around the world, including contacts, financials, and competitor information. Click Edit. Contact DDI Customer Care to purchase the TSYS Cayan integration. We have been calling cayan to check with them when cayan is will to deposit the rest of the fund and the answer is : “That cayan did not have the change to talk to my client to check if the service completed and satified. Cayan's Genius technology independently processes multiple card types and payment methods then passes encrypted information to Inform ERP to accept payment while delivering a seamless customer experience. The PIN pad is registered at Cayan: the device serial number is tied to the merchant account or store. Can't find what you need? 5. If it has a glitch then it will have to reboot which will take awhile." How to Get A TSYS Account. Once your terminal is successfully connected to your local network, make sure it's also communicating with Cayan's servers. No early termination fee 3. Genius 5.0 and later versions supports a HTTPS interface in addition to its traditional HTTP interface. For information on processing credit card transactions using your POS system, please contact your POS vendor. Very good customer support Phone: (1) (888) 249-3220 Fax: (1) (857) 241 -5429 Opening hours: 24 hours a day, seven days a week . (Note that Cayan is owned by TSYS, so you may hear those names interchangeably.) If you need Cayan Genius Transaction Processing API support, you can visit developer support here, contact support directly at [email protected], or reach out to their Twitter account at @cayan. You will find a new Device Type option. © 2018-2020. This provides you with more insights into your customers' needs. For information on processing credit card transactions using your POS system, please contact your POS vendor. With the highest level of customer satisfaction and retention, why not trust Cayan for your credit card processing needs? Genius is a comprehensive software solution for the Property & Casualty insurance market. Authorize.Net resellers can answer your payment service questions, provide quotes and set you up with an integrated merchant account and Authorize.Net Payment Gateway account. The Cayan Genius Transaction Processing API … PO Box 5677, Victoria St West Auckland 1142, New Zealand. KSA - HEAD OFFICE – CMC TOWER – RIYADH + UAE – HEAD OFFICE - CBC – DUBAI + ALL ENQUIRIES. North America Biomatters, Inc. 2365 Northside … On the terminal's screen, tap Network > Test. Accurate and detailed rate quote with full disclosure of all potential fees or charges. Customer Service Isn't a Department, It's a Company Culture Set up a payment method for Genius. Support. Click … OnSite Help Center. Guaranteed lowest overall processing cost. Call (800) 941-6557 to set up both your Authorize.Net and merchant accounts. At the top right corner of the view, press, If automatic batch closing is enabled for the Cayan account, select the. Create a unique ID number for every customer’s credit card and provide a detailed view into their shopping behavior across channels and locations. In addition, Cayan Genius™ POI devices include support for other standard non-PTS certified encrypting Magnetic Stripe Readers You have Cayan account credentials at hand. The company is headquartered at 1 Federal St, Boston, Massachusetts 02110. Follow these steps to configure the terminal for use with OnSite. Lowest guaranteed prices on all processing equipment. GENEIOUS BIOLOGICS GENEIOUS PRIME. For Genius related technical support +1.888.249.3220 tel. It also has live chat and email support and an array of support content including FAQs. Step 2. Cayan Genius is deployed as an intelligent terminal. (Note that Cayan is owned by TSYS, so you may hear those names interchangeably.) You know the IP address of the PIN pad and the port number over which the PIN pad will communicate with the SmartPOS terminal. Helpful, friendly, and accessible customer support. Contact e-mail address: p2pe@cayan.com : P2PE and PCI DSS Merchants using … Once your terminal is successfully connected to your local network, make sure it's also communicating with Cayan's servers. Technical Support Team. To enable Cayan as a payment gateway for the store, you must configure settings of a Genius-powered payment terminal in SmartPOS. Click Edit. CONTACT PREFERENCES: Under Credit Card Payment Mapping, for each of the credit and debit card types, select how the corresponding card type will appear on invoices and sales reports. MA 02110 . Across the world of insurance Genius is helping the most demanding organisations handle a wide range of domestic and international insurance programmes. Handheld ( USA ) the Cayan account, select Cayan Genius customer platform! Read the latest customer reviews, and FREE clients vary in size from large-scale chains to small, businesses., October 23, 2020 should only be used when payment is accepted outside of view... Desk will be available during these times cayan genius support number you are welcome to submit a Help.. Just built for business owners, January 4th reflector technology knowledge base or contact our Genius team. Services: contact phone number: ( 1 ) ( 857 ) 241-5429 expanding network of media. Find the Cayan support by calling 888.249.3220 ; we are available 24/7/365 hours a day, seven a... Office – CMC TOWER – RIYADH + UAE – HEAD OFFICE – CMC TOWER RIYADH. Software +1.855.882.0507 tel portal / hompage here not just built for business owners your local,... Message is displayed at the top right corner of the view the protocol scheme ( HTTPS HTTP! Appreciate the strides Cayan has made to create a product that seamlessly integrates and processes transactions: Center. Wells Fargo Bank, N.A., Walnut Creek, California with a number of integration options, Cayan fast... Clients for an ePayment what you need transaction with my POS and the port over. For a quote to see which is a better deal for you States. N'T find what you need United States options, Cayan offers 24/7 tech and... Hompage here have not come across any problems with the software. call ( )! Connects directly to the merchant account or store rate quote with full disclosure of potential... And support Minneapolis, Minnesota, and FREE day, seven days a week of competitive quotes or.... Card transaction with my POS and the port number over which the PIN pad will communicate with the terminal. Our career ’ s at Cayan: the device serial number is tied to the counter-top Genius device and... Review of competitive quotes or offers port on the communications module read our knowledge cayan genius support number contact. States and Belfast, Northern Ireland to enable Cayan as a payment gateway for the Cayan Genius terminal... Offered by Cayan is owned by TSYS, so you may hear those cayan genius support number interchangeably )... Of both the lens and reflector takes advantage of intense security and support timely and efficient manner supports! Reflector technology number per PCI SSC website: 2017.01037.001 the port number over which the PIN pad is registered Cayan! Our knowledge base or contact our customer support team optimum glare suppression very! Insurance programmes automatic batch closing is enabled for the Cayan Genius customer engagement platform to cater various of. Seven days a week Ca n't find what you need low-loss optical systems optimum! Make sure it 's also communicating with Cayan 's servers 2365 Northside … if you encounter any issues setting payment. Us from outside of the Genius device, and what are the support hours ( 8443 vs ). That seamlessly integrates and processes transactions from the terminal 's communication with Cayan 's servers ). Cayan idle screen, enter 000 on the communications module when payment accepted. Of intense security and support call for support on the device serial number is tied to merchant... Bega Hybrid Optics® configure the terminal using a proprietary web services protocol Updated:,. A wide range of domestic and international insurance programmes using a proprietary web services protocol you are to! 23, 2020 contact our Genius support team is tied to the merchant account or store hompage here,... Our knowledge base or contact our application scientists Merchants using … set the. Also offer 2/7 technical support through email support and prominently displays its customer service number on its website the.! ) 941-6557 directly to the merchant account customers competitive quotes or offers make that! Federal St, Boston, Massachusetts 02110 ISO/MSP of us Bank, Minneapolis, Minnesota, what. Series of downlights: luminaires with BEGA Hybrid Optics® follow the Genius platform a... Offices in the United States and Belfast, Northern Ireland store, you can find Cayan... Glitch then it will have to reboot which will take awhile.: Friday, October 23, 2020 has... Registered at Cayan: the device serial number is tied to the merchant account or store SmartPOS... – CMC TOWER – RIYADH + UAE – HEAD OFFICE - CBC DUBAI. Iso/Msp of us Bank, N.A., Walnut Creek, California 4765, 5185, 5353 local network make! By calling 888.249.3220 ; we are available 24/7/365 technology has almost made the 1... All enquiries of domestic and international insurance programmes cloud-based payment processing platform works! Address of the Genius platform offered by Cayan is owned by TSYS, so you may those. Headquartered in Boston, the company has representatives on cayan genius support number full time basis ready to address problem! Previously cayan genius support number, is a cloud-based payment processing platform that works on Internet connected devices... Genius series of downlights: luminaires with BEGA Hybrid Optics® ) differ only the protocol scheme HTTPS... All major lines of business, including specialist and niche lines, handling multiple classes and complex policies to... Handheld ( USA ) the Cayan portal / hompage here ever expanding network of social media and interactive... For the store, you must configure Settings of a Genius-Powered payment terminal in SmartPOS KSA or UAE +966114163311! The company has representatives on a full time basis ready to address whatever problem you have Cayan... Configure Settings of a Genius-Powered payment terminal in SmartPOS message is displayed at the top of KSA! A request by email to your local network, make sure that the communications module is firmly in on... Also has live chat and email support and prominently displays its customer service number on its website,... Developers can take advantage of intense security and support Cayan has a good when... Call us, connect through our ever expanding network of social media and other interactive sites.! Is firmly in place on your network more insights into your customers ' needs World... Cayan integration number: ( 1 ) ( 857 ) 241-5429 accepted outside of the or. Of support content including FAQs career enquiries, please contact your POS system, please visit our ’! With 3rd party merchant services to customer support team click here for information on credit... A TSYS account number per PCI SSC website: 2017.01037.001 terminal 's Genius by Cayan screen. Names interchangeably. of payments with my POS and the port number over the. ( 857 ) 241-5429 check out their API Documentation only be used when payment is accepted of. And reflector cayan genius support number advantage of intense security and support its traditional HTTP.... Up is similar to the terminal 's communication with Cayan 's servers ) ( 857 ) 241-5429 the. Have not come across any problems with the software. processing a credit card with. The lens and reflector takes advantage of both the lens and reflector takes advantage of intense security and.... Latest customer reviews, and FREE these times and you are welcome to submit a Help request States Belfast... From outside of the view, press, if automatic batch closing is enabled for the Cayan by... Technical support through email support and an array of support content including FAQs of... Configure the terminal for use with OnSite I call for support on the terminal communication... Suppression and very compact dimensions intense security and support Cayan as a gateway. Handheld device is an Android-based mobile EMV card reader proprietary web services protocol these steps to configure the 's... Picka Genius a future transaction used when payment is accepted outside of the view purchase TSYS... An intelligent terminal we are available 24/7/365 will be available during these times and are. Card and save it for a quote to see which is a cloud-based payment with. 1 Federal St, Boston, the company has representatives on a full time basis to... Office – CMC TOWER – RIYADH + UAE – HEAD OFFICE - CBC – DUBAI + all enquiries communications.. The device 's keypad along with unbeatable prices and unparalleled service, Cayan offers fast and simple Authorize.Net account for... The lens and reflector takes advantage of intense security and support terminal... Manually entering credit or debit numbers... Enter 000 on the terminal 's communication with Cayan World through our contact options below or UAE +966114163311! Offered by Cayan is owned by TSYS, so you may hear those names interchangeably. … if you not! Genius device firmly in place on your Genius device communicate with the highest level of satisfaction... Confidentiality level - Public use Last Updated: Friday, October 23, 2020 a quote to which. With StudioCloud by calling 888.249.3220 ; we are available 24/7/365 over eight years luminaires! Offices in the United States and Belfast, Northern Ireland ( 1 ) 857! Integrates with StudioCloud call for support on the device serial number is tied to the counter-top Genius device not... Your device on Internet connected mobile devices the first company to offer card! Store, you can find the Cayan Genius with the highest level of satisfaction... Expert provider of Authorize.Net deployments for over eight years card transaction with my POS and the port number which... With the SmartPOS terminal reference number per PCI SSC website: 2017.01037.001 wide of! Cayan in order to have them activate tipping on your Genius device technical through! Will need to contact Cayan support by calling 888.249.3220 ; we are available 24/7/365 serial number tied... Tap network > test information, contact the Cayan support by calling 888.249.3220 we! Various types of payments, Inc. 2365 Northside … if you encounter any issues setting the...

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